Indoor chime

[carleanbadams]

I have a google nest doorbell (wired). When the doorbell is pressed, I get a notification on my phone, but the chime does not ring. I have checked the setting in the app. 

[luciaaa]

Hi @carleanbadams!

Thank you for your post in the community. I understand that you're receiving notifications on your phone when your Nest Doorbell (Wired) is pressed, but the indoor chime isn't ringing. I appreciate you already checking the settings in the app. I'm happy to help you troubleshoot this issue.

To assist you more effectively, please provide the following information:

• What specific model of Google Nest doorbell do you have?

• Do you have a mechanical or electrical chime?

• Which app did you use to check the settings: the Nest app or the Google Home app?

• Is your doorbell receiving sufficient power?

• Have you checked the voltage at the doorbell's transformer?

• Have there been any recent changes to your home's electrical system?

• Could you please share a picture of the wiring for your Nest doorbell and chime installation?

I look forward to your response so I can provide further assistance.

Best regards,

Ana