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JVC With Chromecast and assistant Not staying connected to nest.

Chossy
Community Member

Hey everyone, I hope someone can shed light on this.

 

I have a JVC TV that has chromecast and google assistant built in. When the machine is turned on it appears in my Home app. and can be voice controlled by my Nest, however once I ask nest to turn the TV off it obliges, then after a few minutes elapse it removes itself from the home app and I cannot turn it back on with my voice.

It is linked to the same account as my nest / home app. and same wifi network etc. it appears in "other devices" in my home app. when switched back on.

Ideally it would be available to be turned on via voice command through nest all the time.

Thank you for any help or ideas you can throw my way.

2 REPLIES 2

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to hop in here to see if we still needed help on this. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS