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Legacy Dropcam replacement.

dmarcelop
Community Member

Don't judge me.  My Dropcam has been dutifully working for too many years to count.  That is until I upgraded my home network.  Dropcam still works, but the legacy install instructions no longer work.  Tried to Google it and found out that I should have turned it in for a free replacement in 2015!  Yikes.  Was I abducted  by aliens again or just missed the electronic memo?

I tried scanning the tiny barcode.  Nope.  Then I tried the USB cable PC to camera.  Did I say "PC"?  O.K. yes, I'm an old guy.

So how do I get a brand new spanking free Nest/Google Dropcam that will also last 10+ years or until I keel over?

 

3 REPLIES 3

Brad
Community Specialist
Community Specialist

Hi there, 

Thanks for bringing up the concern you're having. If your device is out of warranty, I am afraid Google will not replace it. You are welcome to reach out to support to see what options you might have with them. 

Best regards, 
Brad

LovelyM
Community Specialist
Community Specialist

Hello dmarcelop,

I want to check if you still need help. Don't hesitate to tell me if you have other questions or concerns. I want to ensure you're all sorted out.

Cheers,
Lovely

LovelyM
Community Specialist
Community Specialist

Hey dmarcelop, 

It's me again. Due to inactivity, I'll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread and we'd be glad to help you further.

Thanks, 
Lovely