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Migrate Nest Cam to Google Home Beta loses my 4 colored Activity zones?

TBCuthbert
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 I just tried moving one of my Google Nest Outdoor Cams to the new Google Home Beta

I lost my 4 colored activity zones?  and activity streams by zone color is gone?

I had to migrate back to Nest app to see them again.  

Is the new Beta Google Home for Nest cams supposed to have our 4 activity zones or not?

Confused?

5 REPLIES 5

EmersonB
Community Specialist
Community Specialist

Hello TBCuthbert,

 

Thanks for reaching out here in the Community. The old versions of Nest Cameras are best to navigate with the Nest app and new versions should be controlled with the Google Home app. Some features of the Nest app are not available in the Google Home app. We’ll take note of it and ensure that we'll learn from your experience as we continually improve our products and services. 

 

Regards,

Emerson

@EmersonB 

I'm confused by your reply. Google Nest's blog post from Adina Roth, Product Manager, Google Home & Nest two weeks ago (https://www.googlenestcommunity.com/t5/Blog/Nest-Cam-Outdoor-1st-gen-expanded-support-rolling-out-in...) says "we’re excited to begin rolling out expanded support for the first generation wired Nest Cam Outdoor."

In response, moved their outdoor cameras to the "Public Preview" version of the  Google Home app.

Now you are saying "The old versions of Nest Cameras are best to navigate with the Nest app and new versions should be controlled with the Google Home app."

So, are you saying customers should NOT be moving their first generation Google Nest Outdoor Cameras to the "Public Preview" version of the Google Home app, in spite of Adina Roth's invitation, and the "Public Preview" version of the Google Home app is really NOT providing "expanded support for the first generation wired Nest Cam Outdoor"?

 

EmersonB
Community Specialist
Community Specialist

Hi folks,

 

@TBCuthbert,  our team is working hard to deliver the best experience for our users — we'll take this as feedback. Keep your eye on the Google Nest Community page https://goo.gle/2JvnMRy for any updates.

 

@MplsCustomer, I apologise for the confusion. What I'm trying to explain is specifically with the Activity Zone from Nest app to Google Home app. It's best to navigate the old version of Nest Cameras with the Nest app because the activity zone option will not be available in the Google Home app when you control your 1st gen Nest Cameras.

  

Regards,

Emerson

It has been over 7 months. Any updates?

TBCuthbert
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Please clarify if the 4 colored zones are being ported over to Google home for new and existing Nestcams (not the dropcams). It has been a few years, so please let me know.  Thank you