Music connection

[Grosmikeala]

I’m had my google mini and hub for about 4 months now my Apple Music was connected but now when I ask google to play music is says playing on Apple Music but nothing comes out. I’ve tried rebooting, I’ve tried unlinking and relinking the account nothing is working. Please help me fix this issue.

[Muddi]

Hello Grosmikeala,

Thanks for posting. Sorry to hear that you're having issues playing music on your Google Home Mini and Nest Hub. I'd love to help! To confirm, are you able to play music on other music services like YouTube Music or Pandora? What country are you located in? How far is your Home Mini from the router?

Please try these steps below:

1. Move your Home Mini within 15-20 ft. away from the router to get enough signal from your network.
2. Reboot your Home Mini and router by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals.

Let me know how it goes.

Cheers,

Muddi

[Muddi]

Hi there,

It's me again. I want to make sure you're all good — how did the steps go?
 

Cheers,

Muddi

[Muddi]

Hey Grosmikeala,

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi