12-23-2023 03:35 PM
Hello I've been trying for some time to connect my GREE devices to my Google Home app. The app works fine and I have almost 30 device is connected to it however, it will not connect to GREE every time I begin the process I get the following message "authorized region does not match". I already checked that I am connected to the North America, and I make sure the GREE app knows I am using the English language, but it is not connecting. I have tried all the other different options in GoogleHome. I travel quite frequently and this is the main reason I purchased these units because I was told there was not a problem please help.
12-25-2023 07:19 AM
It's frustrating when your GREE devices and Google Home aren't connecting, especially since travel compatibility was a key factor in your purchase. The "authorized region does not match" message can be tricky to deal with, but let's explore some solutions:
1. Double-check Region Settings:
2. Account Discrepancies:
3. App Updates and Connectivity:
4. Advanced Troubleshooting:
Additional Tips:
12-26-2023 04:15 PM
Have the same issue for Cyprus region, in gree app I created the account for Cyprus and in google home app also added my home address on Cyprus. During connecting I’m receiving the same error about regions
03-29-2024 05:42 AM
try to change the region to Europe, I think there is an issue it worked when I changed
06-01-2024 04:22 AM
I am having the same problem and my region is correct. I've also tried all the troubleshooting steps.