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Named devices aren't mine, maybe I was hacked?

Ahr6912
Community Member

Crazy, had two devices that had normal names. "Keeping room" and "jeffs google". Now they are "Dolgozoszoba" and "Emelet nappali". Don't even know how to pronounce them. Google says it's Hungarian. Should I just delete the app and start over? Can't get anyone from support to even understand what I'm talking about. I just want to delete or rename them. Even the supervisors aren't helpful.

4 REPLIES 4

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

This definitely sounds like a confusing issue but I wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? You can try to just rename the rooms or delete the rooms and create them again entirely. If you have a concern about your account being compromised you can always reset your password. 

Please let me know if you have any other questions.

Best regards,
​​​​​​​Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS
 

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS