Nest Doorbell Video Archive

[petersonfamof4]

Do you know if a subscription is needed to access video of past events? I thought a certain length of time was included for free?

If not, do you know if you sign up for Aware today, would video from last night be searchable/viewable? It must be saved someplace right?

[MplsCustomer]

@petersonfamof4 

For the new Google Nest cameras and doorbells released starting in 2021, you get free event video history for detected events in the most recent 3 hours.  (I think it's saved on the camera itself, but am not sure.)  Otherwise, you need a Nest Aware or Nest Aware Plus subscription, which save your history on Google Nest's servers. If you enroll in Nest Aware, your history starts getting saved from the time when you enroll; it would NOT be retroactive to last night because Google Nest cannot save your video history without your permission.

Here are a few help topics on Nest Aware and video history:

https://support.google.com/googlenest/answer/9233159?hl=en

https://support.google.com/googlenest/answer/9546397?hl=en

https://support.google.com/googlenest/answer/9681538?hl=en

[janthadeus]

Hi folks,

I'm dropping by to ensure that everything is covered here. I hope that sheds some light on the issue. If you have other questions and concerns, feel free to let me know.
 

Thanks for your help, MplsCustomer.

Regards,

JT

[EmersonB]

Hello everyone,

@petersonfamof4 how's it going with your Nest doorbell? Were you able to subscribe to the Nest Aware? Hit this link for more information.
 

I appreciate the help, @Jt and @MplsCustomer.

Best,

Emerson

[Dan_A]

Hi folks,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Thanks,

Dan