i just got off the phone with a google nest rep named Brian and explained to him how the Coating on my wires coming out of two of my cameras is flaking of extremely bad and he told me that they could only replace the power side cable ! (which is Fine) not the cable that is attached to the Camera! i live in SC weather is not as harsh as other [laces in the country bottom line is the Cameras are 4-5 years old the Warranty is up in 2 years ! i am assuming they were made to endure the weather for 3-4 years ! because i was told they could do absolutely nothing for me! mind you the camera still work! the wires look very bad! he suggested i wrap them in something!!! BEWARE!!!!!! nobodyCares!
Thanks for reaching out. This is definitely not the experience we want you to have. We’d like to further check on this — could you fill out this form and let me know once you’re done?
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