newby question

[riverbasin]

Using a hot spot at a remote site for a relative.  Used my android phone to connect and setup the nest hub max.  Now it wants to ring in, as well as the hub max.   Thats a no go, and this location won't have a android phone with the hub, it was our objective to get the device setup to answer without a couple android phone, using the wifi hot spot

I can't find a solution so far,   Tried to download the home app ontoa  mac OS, and that isn't compatible.  Trying work arounds but they aren't  succeeding either to install the google home locally.

Another beef, the contacts of my phone are all coming up on the nest hub max if I "OK google, call  blank" (insert name).  I did load the contact list I need onto the device off my contacts and the google home app.  But I can't have all that content getting pulled to the hub just because my device fed the setup screens.  Seems no security here.  If I verbally ask the device to phone someone, all my similar spelled contacts are coming up on the display from my linked phone.  

Your common scenario of a family member in hospital or nursing home is the situation I am trying to serve.    They can't all expect to have a android phone room held by the user, right?  

why isn't subject clearer for people to search and address before they waste a day trying to fight half developed sofware?  

[Princesss]

Hi riverbasin,

Thanks for reaching out. 

We appreciate all the details you've shared and we know that you want to maximize the use of your Google Nest Hub Max. All Google Nest speakers requires a good Wi-Fi network to work on its best performance. I understand that you used mobile hotspot and it worked well, however, this set up is not recommended because of its unstable connection. 

You might want to check this link for more about this setting: https://goo.gle/2RBezLc

Lastly, for you to be able to sync your contacts to Google Duo, you need to make sure that both Google Duo and Google Nest Hub Max uses the same email account upon setting the devices up.

Let us know if you have any questions.

Best,

Princess

[Princesss]

Hello there,

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

[Azarco]

Hey riverbasin,

We want to ensure you are good to go, and everything is working properly. Please let us know if you are still having trouble, as we will be locking the thread in 24 hours due to inactivity. 

Regards,

Alex