03-29-2024 04:09 PM
I am beyond frustrated with nest app. I have bought yet another nest protect fire alarm, however, it wont let me create another account. I switched phones from samsung to Iphone, I no longer have the email it was set up with from the start. I am losing it. it wont send the forgot password either. Ive done everything
03-29-2024 04:43 PM
If you no longer have the email you used to set up the Google Nest app, I suspect that there won't be much that Support can do to help you. If you have a Nest Account, they might refer you to these Help topics:
https://support.google.com/googlenest/answer/10371718
https://support.google.com/googlenest/answer/10506621
Both have links for contacting Support, but you might have to factory reset and reinstall your Google Nest devices on a new account.
https://support.google.com/googlenest/answer/9252162
https://support.google.com/googlenest/answer/9247296
https://support.google.com/googlenest/answer/7073477
This is Google Nest's Help page on creating a new account to use the Nest app: