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Nest hub and speakers not working after change of WiFi

Gcoley
Community Member

I am having the same problem after changing my WiFi I cannot get my device to connect.  I am so frustrated I just want to sell back all these darn devices   I have  reset “chatted” watches videos.   Still have a lot of expensive junk that doesn’t work

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@Gcoley 

Google Nest does not make it easy to change the Wi-Fi settings on its devices.

Did you follow the instructions below to "Change the Wi-Fi network of your speaker or display"?

https://support.google.com/chromecast/answer/7170507

If not, did you perform a factory reset of each device, using the instructions below?

https://support.google.com/googlenest/answer/7073477

Yes I did the factory reset. Did not work.  Still having problems connecting.  It goes 90% then fails

@Gcoley 

I don't know what else to suggest. I don't know what "It goes 90% then fails" really means.

You could try contacting Support, using the link and instructions in the post below, to walk through the issue:

https://www.googlenestcommunity.com/t5/Cameras-and-Doorbells/Using-Google-Nest-s-quot-Contact-Us-quo...

Alex_S
Community Specialist
Community Specialist

Hi everyone,

 

Thanks for the assistance here, MpIsCustomer.

 

Gcoley, this certainly hasn’t been easy for you. Were you able to get in contact with our support team? If not yet, you can try the steps here. Let us know how it goes.


Regards,
Alex

Gcoley
Community Member

The WiFi change then it said link device.   I couldn’t figure out how to do that.  Totally frustrating so I just unplugged the Hub.