10-30-2022 05:55 AM
Hi I have a problem with my Nest Cam battery . We are change my wi-fi for Fibrus and all items stop working ( offline) - I try back to my old Wi-Fi when everything works fine but unfortunately my nest cam not working so I’m dilated form Google Home app and try putting again 😔 unfortunately not connected to the app I’m trying everything reboot my camera and iPhone but nothing has help . Can someone have a problem like that ? Please help!
10-30-2022 02:36 PM
The page below has Google Nest's recommended proces when changing a Wi-Fi network:
https://support.google.com/googlenest/answer/9223711?hl=en#zippy=%2Cuse-the-google-home-app
10-30-2022 10:50 PM
Yes and I have done everything like on the page only I need stop on adding a device with this massage ( check on the picture)
10-31-2022 01:03 PM
I’m trying again today and it’s victory’s 😃😃 - my dogs play and camera dropping off the floor after this I’m trying again everything and it’s done ✅
11-02-2022 04:00 PM
Hi folks,
Thanks for updating the Community forum of your resolution. To make sure, do you have other questions or concerns?
I appreciate your help here, MplsCustomer.
Thanks,
JT
11-05-2022 04:52 PM
Hey there,
It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Best,
JT