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Nest outdoor camera battery

Moni
Community Member

Hi I have a problem with my Nest Cam battery . We are change my wi-fi for Fibrus and all items stop working ( offline) - I try back to my old Wi-Fi when everything works fine but unfortunately my nest cam  not working so I’m dilated form Google Home app and try putting again 😔 unfortunately not connected to the app I’m trying everything reboot my camera and iPhone but nothing has help . Can someone have a problem like that ? Please help! 

953C82C2-3465-49C4-87D0-2A57287BF785.png

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@Moni 

The page below has Google Nest's recommended proces when changing a Wi-Fi network:

https://support.google.com/googlenest/answer/9223711?hl=en#zippy=%2Cuse-the-google-home-app

Yes and I have done everything like on the page only I need stop on adding a device with this massage ( check on the picture) 

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Moni
Community Member

I’m trying again today and it’s victory’s 😃😃 - my dogs play and camera dropping off the floor after this I’m trying again everything and it’s done  

janthadeus
Community Specialist
Community Specialist

Hi folks,
 

Thanks for updating the Community forum of your resolution. To make sure, do you have other questions or concerns?
 

I appreciate your help here, MplsCustomer.
 

Thanks,

JT

janthadeus
Community Specialist
Community Specialist

Hey there,

 

It looks like we can consider this one complete, so I will be locking this in 24 hours if we won't hear back from you again. Feel free to start a new thread and we'll be happy to help.

 

Best,

JT