Nest points not connecting

[smoothieman]

Recently while cleaning the garage our primary Nest Wifi Point disconnected. Later on I had chose to make a whole new Wifi, factory reset my Nest Wifi Points, and delete my Home. In the process of making the new Wifi and adding new Points, the second and third Wifi points would turn blue, pulse blue, nothing, and then slowly pulse orange. How can we fix this to connect it to our primary point?

[DWB1973]

Maybe this support article will help:

Fix your Google Nest Wifi or Google Wifi network

https://support.google.com/googlenest/answer/13151717

Or you could post your question in the Nest Wifi section:

https://www.googlenestcommunity.com/t5/Nest-Wifi/bd-p/Nest-Wifi

[Juni]

Hi folks,

Thanks for the help here, DWB1973.

smoothieman, thanks for reaching out. Have you had the chance to try the steps provided on those links? Let us know if you need further help. We are here for you.

Regards,

Juni

[smoothieman]

Yes I used the steps but it didn’t work out for me, but a few days ago we were able to get all 3 points back up. Thanks!

[Juni]

Hi there,

Thanks for keeping us in the loop. I’m glad it’s resolved now. If you need help, create a new thread and Community will help you. 

Cheers,

Juni