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Nest products

Daclicious
Community Member

I’m having problems getting a doorbell chime for my nest. Google says they are out of stock. I also was told that the doorbell will no longer work and in order for my doorbell to work I will have to buy a new one. I had my doorbell less the 5 years that should have been told to nest users that their products have a limited life span. So we suppose to spend $2-300 dollars every 5 years? Unreal. They also informed me that there will be no more internet connection. 

2 REPLIES 2

MplsCustomer
Bronze
Bronze

@Daclicious 

This is a community forum, and I'm just another Google Nest customer. But I have a few questions.

What doorbell chime are you trying to buy from Google? I didn't think they even sold one. Why do you need a doorbell chime when you've had a Nest Hello doorbell for 4+ years?

What exactly is wrong with your 4-year-old Google Nest Hello Doorbell? What is it doing or not doing?

What do you mean by "there will be no more internet connection"?

EmersonB
Community Specialist
Community Specialist

Hello everyone,

 

@Daclicious, thanks for reaching out here in the Community. In case you contacted our support team via chat, call or email, please share your case ID here so that we can take a closer look at what happened.

  

I appreciate the help, MplsCustomer.

  

Regards,

Emerson