Nest question

[Satradiodude]

Hi

Have NEST set to Eco as well as away. Sometimes the AC kicks on for a little and shuts off. Set to away if I am on other side of condo and don't need to run AC. Please  advise. Thanks

[EdwardT]

Hi Satradiodude,

Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. To isolate the issue, please check the Eco temperatures that you've set. It's possible that the ambient temperature goes above the Eco temperature and your Nest Thermostat turned on your cooling. You could also check the Energy History to see the reason why your cooling turned on. 

You could click on this link to learn more about this.

Thanks,

Edward

[MelbaDT]

Hey there, 

Checking back in — how's it going with your thermostat now? Still need our help with it?

Best, 

Melba

[MelbaDT]

Hi, 

We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

Best, 

Melba