Nest thermostat

[Nrmanswaby1]

My phone nest app not connecting to my nest thermostat? This is some bull **bleep** after all this time now google won’t to disconnect.

[moralesvicente]

Hello @Nrmanswaby1, 

Thank you for reaching out to the Google Nest Community Forum. I'm sorry to hear your Nest app is not connecting to your Nest Thermostat. Don’t worry; it’s a pleasure to assist you. 

To provide you with accurate information, please help me out by answering the following questions: 

• What model of thermostat do you have? To determine the model, refer to this article: How to tell which Nest thermostat you have. 
• Do you see any error code or message on the thermostat display? 

Any additional details you can provide will be helpful.

Regards, 

Daniel