Nest videos rarely available

[Phoenixreiter]

Am I alone in having very poor results with my Nest cameras in the Google app?

I can almost never view videos in the app. “This video isn’t available yet. Check back later” is the constant statement.

Never had these issues with the Nest app. I have started using the old app but it won’t play back newer Google cameras.

i feel like I am wasting my money and time with Nest Aware.

anyone know of any way to improve this?

[mmack33]

I'm having the same issue. I've had my nest cameras for years and added more over the years. The new app worked fine even when I migrated cams over.  This just started happening overall about a month ago. It happens to indoor and outdoor cams. Some provide history without issue and some don't. I have a business level home network and a gig FiOS service. Not sure if there was a firmware update or something or that the video is having a corruption issue while stored in the Google cloud servers. Please let me know if you find something out. I'll do the same. Thanks,

[Phoenixreiter]

Thanks, I will let you know if things somehow improve.

I’ve cancelled my Nest Aware service. It just seemed like I was throwing funds away with it.

I think Google simply does not know or care how to operate a consumer facing product. Shame really.