No installation hardware

[Newnester17]

Hi, l received a nest doorbell as a gift. Unfortunately the installation hardware and charging cable are not in the box. I can do without the cable as have others, but I can’t attach the camera to my wall without the base plate or wedge.

[gmelanymelissa]

Hi @Newnester17,

Thanks for posting here in the community. I'm sorry to hear that your Nest Doorbell is missing installation hardware and a charging cable. I'm happy to help!

The team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there.

To help us assist you better, please include the link to your Community thread and your Community username.

Let me know if you have any other questions.

Regards,

Melany