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Password issue

Lrobertharris
Community Member

I don’t have access to email I used to set up device

1 REPLY 1

SoriaD_
Community Specialist
Community Specialist

Hello @Lrobertharris 

 

Thanks for reaching out to our community about setting up your Nest device. I'm here to help you with that.

 

Let me ask if you tried to request a reset password in your email. Do you see a specific error code? 

 

Feel free to keep us posted regarding this situation. I'm happy to find a solution for you.

 

Best regards,

Douglas.