10-08-2022 08:14 PM
I have been trying to reconnect my Phillips hue bulb to my Google Home Mini but each attempt I make at it I always get the message “Something went wrong, try again later” I need help figuring this out please!!
10-12-2022 03:31 PM
Hi Ali96,
Thanks for posting ― let’s check this out.
To narrow things down, does your Philips Hue lights have its own native app? Does it work through there? If so, unlink and relink the lights from the Philips Hue app. Click this link to further the troubleshooting.
If these are Philips Hue Bluetooth light bulbs:
Tell me how it goes.
Best,
Dan
10-15-2022 03:55 PM
Hey there,
It's us again. We want to make sure you're all good — how did the steps go?
Thanks for the help here, Dan.
Regards,
Jennifer
10-17-2022 04:33 PM
Hi. I have tried all of these prior to reaching out for help. It did not work unfortunately.
10-27-2022 07:59 AM
Hi Ali96
Thanks for posting and for being a step ahead of us.
A few things: How many light bulbs are we trying to link? Is it a Bluetooth bulb or the one with the bridge? Could you try to unlink your bulbs directly from your Google account and relink it again and see if this will make a difference?
Check these links.
Keep me posted.
Best,
Juni
10-30-2022 10:25 AM
Hi there,
It's me again. I want to make sure you're all good — how did the steps go?
Keep me in the loop
Thanks,
Juni
10-31-2022 10:34 AM
Hi Ali96,
We haven’t heard back from you, I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Regards,
Juni
10-17-2022 10:22 AM
Hi there,
Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.
Best,
Princess