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Reconnecting to camera and doorbell after wifi password change

DannyDresdan
Community Member

Oftentimes, I use the changing of the Wi-Fi password as a tool to get children to tend to their chores. However, whenever I change the WI-FI password, I have to factory reset the cameras and doorbell. I don't have to do any of that silliness concerning my Google Pixel 3. So why is that the case with the doorbell and camera? It's so **bleep** laborious.

2 REPLIES 2

DannyDresdan
Community Member

Also, 

After I factory reset my devices, the Video Preview in the notifications from the Home app are now gone. I only receive textual notifications, and then have to go through the time consuming effort of going into the app.

Everything worked before I reset my password and factory reset my devices, and it's pretty annoying as it's probably my most used feature after setting everything up. I have 2x Google Nest Cameras and a Google Doorbell (Battery).

Is there any solution out there, or do I just have to wait patiently for an update of the Home app? Would be nice to get an ETA on that update as well...

EmersonB
Community Specialist
Community Specialist

Hi DannyDresdan,

 

Thanks for reaching out here in the Community. When changing the password of the Wi-Fi your Nest devices will require you to reset them to the factory default. After the reset, all of your event history will be deleted. Also, do you have a Nest Aware subscription?

 

Regards,

Emerson