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Setting upCync lights in Google Home? What am I doing wrong?

Community Member

I received the new GE lighting sink light bulbs. I have tried to load the app my browser takes me to ge big big problem I keep getting bounced out what I’m trying to s sign in with username and password


Community Specialist
Community Specialist

Hey Bridg6980,


Thanks for reaching out — let's figure this out. Have you tried connecting your GE lights using the Google Home app? If not, give these steps a try:


  1. Plug in your bulb in the same room as your Google Home device.
  2. Set up your Google Home device if you haven’t already.
  3. Open the Google Home app.
  4. At the top left, tap Add > Set up device > New devices.
  5. Select the light bulb you’d like to set up. Your bulb will blink when selected.
  6. Where is this device? Choose what room your bulb is in.
    1. You can create a custom room by tapping Add custom room > type in room name > tap Next.
  7. Create a unique name. Type in the desired name for your bulb that you will use for voice commands. We recommend using a contextual name like “reading light” or “overhead light.” For best results, don’t include the room name in the light’s name (we already know which room it’s in).
  8. Setting up your smart light. Your bulb may blink a few times.
  9. Your light is ready. Tap Done.

Let us know how it goes.



Community Specialist
Community Specialist

Hello there,


It's me again. I wanted to follow up and see if you are still in need of any help. Let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.


Community Specialist
Community Specialist

Hi Bridg6980,


We haven't heard from you in a while so we'll be locking this thread if there is no update within the day. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.