01-19-2023 01:21 PM
I have a two gang wall switch that controlled two separate groups of lights in my kitchen ('Kitchen Spots' and 'Under Cab lights'). For the last year this has worked fine - I can ask my Nest Hub Max display to turn on one or the other switch, and routines I have set up are capable of operating the switches independantly.
Some time earlier this month this functionality failed, and now Google Home only sees one device, a single switch called 'Kitchen'. If I trigger this switch from the app, or verbally, both groups of lights activiate. There is no longer way of actuating them independantly from any Google or Nest device. The linked controling app Smart Things still allows independant control, but that doesn't really help.
Can anyone suggest how to proceed to restore the previous functionality?
01-19-2023 04:49 PM
It sounds like "Kitchen" is the room within Google Home that the two switches are in. Google Home uses rooms to group devices together. That way you can say something like "Hey Google, turn off all the kitchen lights" or manually on/off all the kitchen lights.
Just some suggestions of things to try and to troubleshoot. I don't know for sure if this will help. Some of these may break your routines within Google Home.
Hopefully some of that helps you get to the bottom of it.
01-28-2023 02:41 PM
Hello there,
We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Best,
Juni
01-24-2023 10:23 AM
01-27-2023 01:35 PM
Hi there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Juni