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Socket offline in GH but not in smartlife

Loekie
Community Member

Hi, Dutch guy here so excuses for wrong spellings...

 

I have several sockets in my house to turn lights on/off. Now all of a sudden one of them stopped working. Got up this morning turned it on with 'he google' (it worked) left for work and wanted to turn it off and it didn't work anymore.

In the smart life app on my phone everything works fine. Can use it to turn the socket on and off. But in the Google Home app it says it is offline. All the other sockets/devices work fine as well...

Tried resetting the socket, removed it and connected it again. Removed it form smart life. Removed it from Google home. Tried 'He google, synch my devices', Noting works so far. Does anyone have any idea what I can do....?

Thanks for your help!

2 REPLIES 2

My first go-to thing I do is reconnecting the Smart Life app  to the Google Home app. Home app > Settings > Works with Google > SmartLife > Reconnect.

I have tried this several times. Unfortunately it did not work. But thanks for replying!