Spotlight and camera install issue: no QR code and it’s asking for 11 or 21 digit code!?!?

[Ckmdallas]

As you can see in the photo, my issue is that the electrician that installed this camera tossed the QR code.  And when I go to enter the six digit code manually, the page is asking for a larger digit code that doesn’t exist to my knowledge.  I tried the serial

 

 

number, and serial number plus six digit code but that didn’t work.  Any ideas what I’m doing wrong here?

[MplsCustomer]

@Ckmdallas 

Are you on the latest version of the Google Home app?

When you selected "+ Add" in the Google Home app and selected "Device", did you then inadvertently click on "Matter-enabled device" rather than on "Google Nest or partner device"?

[Ckmdallas]

I did matter enabled device and I’ll have to double check my update.  I’ll try with Google meet or partner device 

[imaclean78]

Did anyone solve this?  Home doesnt support these cameras anylonger?  The QR code is invalid according to google home and the add manual option wont accept the 6 digit number thats on the camera?

Do i have two bricks? 😞

[MplsCustomer]

@imaclean78 

The previous customer on this thread was mistakenly selecting "Matter-enabled device" rather than "Google Nest or partner device".

[Yegx]

The Google nest or button does a automatic Wi-Fi Bluetooth search it doesn’t allow you to enter a QR code so back to square one no result because only the matter enable device option allows you to enter QR code. Which has the poster has mentioned won’t allow a six digit code.