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Unlink tv from old user

QuartzK
Community Member

My mom recently divorced this guy and gave me their old Tv, but he’s still has the tv linked to his home. Every time I try make edits it tells me request to join HIS home. So how would I unlink his device from the Tv

2 REPLIES 2

Matteo1
Community Member

Is it an Apple TV?

Ashepherdson
Platinum Product Expert
Platinum Product Expert

I assume the tv has Chromecast built in,  best bet is to factory reset the tv and resetup Chromecast.