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Using deebot U2 pro vaccum robot

Sanjayagarwal
Community Member

Hi there I am using deebot U2 pro model vaccum cleaner robot. The problem arose after last update of its app about 10 days ago. Now it's showing msg. Network error on connecting through mobile app. And the start button on the robot is also not working  

1 REPLY 1

tajennifer
Community Specialist
Community Specialist

Hi  Sanjayagarwal,
 
Thanks for posting. I understand that you need help with your Deebot U2 Pro model vacuum cleaner robot that is having problems with the network connection. In this case, give our friends at ECOVACS customer support a shout. They're the best team to help you find out what's happening with this situation.

Please let me know if you have more questions.
 
Best regards,
Jenny