Video clips

[baseballfant83]

Does anyone know how to find a downloaded clip from your camera. I downloaded it but can not find it ? This is on google home app 

[MplsCustomer]

@baseballfant83 

On iOS they get downloaded to your Photos.

[baseballfant83]

When i go to photos . No Video is there? 

[MplsCustomer]

@baseballfant83 

Then perhaps the download did not occur.  That's happened to us. You should get a warning message during the download about sharing access to Photos with the Google Home app.

[baseballfant83]

Tried again . I get no warning message. Just says downloading 

[MplsCustomer]

@baseballfant83 

I don't know, then. I just tried downloading a clip to see if it's a system problem, and the download completed and I got the warning message.  I'm on the new version of the Google Home app, where you select "Save clip".

[zoeuvre]

Hi folks, 

@baseballfant83, thanks for reaching out. I want to check if you managed to see the response above. Please let us know if you still have questions or concerns, as we'll be willing to assist you further. 

I appreciate your help, @MplsCustomer. 

Best,

Zoe

[Dan_A]

Hey there,

I wanted to follow up and see if you still needed help. Please let me know if you still have any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hello again,

We haven't heard from you in a while, so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan