Volume command not working

[DipDipDipam]

Hiya,

So I have routines set up for various things. My good morning routine is set to change my bedroom nest hub volume to 70%, tell me about my day and then change back to 50%.

This used to work, but for the last two days it's now changing the volume of the Sonos speakers in my bedroom instead of the nest hub's. The command is a custom command "set nest hub volume to 70%" or 50% as required.

Not sure what is going on, but it's very annoying as the music playing on my Sonos speakers goes very loud.

[Justjosh]

Curious that it is sonos.   They sued google & won, google had to make changes about volume setting, but I thought it was just setting volume from a phone's volume buttons.

[DipDipDipam]

So I've been trying out voice commands to change volume and none of them work.

I've just said to my nest hub change nest hub volume to 20% and it changed the Sonos speaker volume not its own.

[DipDipDipam]

No one else having this issue???

[GarrettDS]

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
​​​​​​​Garrett DS

[DipDipDipam]

Yep it's still not working. I've found the only way to make it work is say "device name" volume x%

[GarrettDS]

Sorry to hear that it's still no working for you. 

I would suggest visiting our Google Assistant Forum and writing to them there as this is a question that they might have more information on.

Please let me know if you have any further questions.

Best regards, 

Garrett DS

[GarrettDS]

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

[DipDipDipam]

Sorry been a bit busy recently.

[GarrettDS]

Hey there, 
No worries. I'll keep this thread open until Friday if I don't hear from you again, I'll lock it at that point. 

Best regards, 
Garrett DS

[GarrettDS]

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS