07-06-2022 01:56 AM
This thermostat is without a doubt the worst one on the market. They tried to make this thing so smart it sucks. No matter how many times I change the settings some how it goes back to ECO mode on its own. Which that ECO mode all it does is not go to the temp you set it on?! This product sucks.
07-12-2022 04:43 PM
Hi FrankS1020,
Thanks for reaching out. I'm sorry to hear that you're having an issue with your Nest Thermostat. To isolate the issue, please try checking the Nest Energy History to see the reason why it's going to Eco automatically. You can click on this link to learn about reading your Energy History.
Thanks,
Edward
07-15-2022 09:36 PM
Hey there,
Checking back in to ensure you've seen Edward's response above. Let us know if you still have some questions here.
Best,
Melba
07-18-2022 10:58 AM
Hi FrankS1020,
Just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.
Thanks,
Edward