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Youtube user interface changed to Ready to Cast when connecting to chrome cast gen 3 via YouTube to

KevPk
Community Member

Hi everyone,

I’m having an issue with my 3rd gen Chromecast and I’m hoping someone can help.

Previously, when I cast YouTube from my iPhone, my TV would show the full YouTube interface where I could browse videos and see suggested content directly on the TV screen.

Now, when I cast, it only shows the “Ready to cast” screen. The YouTube interface only appears the very first time after I factory reset the Chromecast, but after that initial cast, it goes back to just showing “Ready to cast” and doesn’t display the YouTube browsing interface anymore.

I’ve already tried factory resetting the Chromecast, but the problem keeps coming back.

Has anyone experienced this or knows how to fix it? Any help would be really appreciated. Thanks!

4 REPLIES 4

lissa2
Community Member

This sometimes happens when the Chromecast session doesn’t fully sync with the YouTube app after the first cast. In some cases clearing the YouTube app cache on the phone, reconnecting the Chromecast to the Wi-Fi network, or updating the Google Home and YouTube apps can restore the normal browsing interface. It can also help to restart both the router and the Chromecast before casting again. When dealing with device connection problems like this, following proper online verification system guides often makes troubleshooting easier.

KevPk
Community Member

I have tried resetting the chromecast and router.reconnected the chromecast to wifi and also all the apps are updated and true clearing the YouTube cache as well but still not resolved any help would be appreciated.Thank you for the reply.

GabrielaG
Community Specialist
Community Specialist

Hi @KevPk,

 

Thank you for reaching out to the community. I see that your Chromecast (3rd Gen) is giving you trouble. Before, casting YouTube from your iPhone would bring up the full TV interface so you could browse and see suggestions, but now it just stays on the 'Ready to cast' screen. The interface only comes back once after a factory reset, then goes back to the static screen. I'm here to help.

I appreciate your response @lissa2.

I really appreciate the troubleshooting you’ve already done! To help me narrow this down, could you please confirm a few quick details?

  • Have you tried casting from a different phone or tablet to see if the same thing happens?
  • Is this only happening with YouTube, or are other apps doing this as well?
  • When did this start? Did it happen right after a specific update?

Keep me posted so I can provide you with further assistance.

 

Regards,

Gabriela

KevPk
Community Member

Thank you for your response

1) Yes, I have tried casting from another phone and it still shows the same screen.

2)I only use YouTube with this chromecast so not really sure about it ,

3)It started around 3-4weeks ago .

Thank you for your assistance any help would be greatly appreciated .