can't see my cameras on a new iphone

[anniepaw]

I got a new iphone and  my cameras are now not on my Nest account. How can I recover them? They say they belong to another account but they don't.

[MplsCustomer]

@anniepaw 

This can happen if you log onto the Google Nest app or the Google Home app with the wrong Google Account.

[Juni]

Hi folks,

Thanks for the help, MplsCustomer.

anniepaw, thanks for reaching out. I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Thanks,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Regards,

Juni

[Juni]

Hello there,

We haven’t heard back from you, so I'll be locking this thread in 24 hours. Feel free to create a new one if you have other concerns in the future.
 

Best,

Juni