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changed to new network

mmayo
Community Member

hello, i changed to a new network and can't get my devices back on line.  I followed the directions on removing the devices, but can't see how to add them back

1 Recommended Answer

MplsCustomer
Bronze
Bronze

@mmayo 

You may have to perform a factory reset (https://support.google.com/googlenest/answer/9252162), and then reinstall them in either the Google Nest app (using the "Add product" option under Settings) or Google Home app (using the "Add" option under Settings), as appropriate.

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1 REPLY 1

MplsCustomer
Bronze
Bronze

@mmayo 

You may have to perform a factory reset (https://support.google.com/googlenest/answer/9252162), and then reinstall them in either the Google Nest app (using the "Add product" option under Settings) or Google Home app (using the "Add" option under Settings), as appropriate.