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controlling smart bulbs with google home app/ home mini/ nest mini

mf_ger
Community Member

I´m using a set up of 6 Ledvance smart+ Bluetooth bulbs, a google home mini, and a google nest mini. Additionally, I´m using the google home app on my phone. For all 6 bulbs, the switching on and off works fine. The problem is that in the home app and on the speakers it says, that 3 of the bulbs are still switched on after switching all off (which is not the case), even if I turn the power to the lamps down. So it has to be a problem in the google home app/service. Already deleted them from the google home app and reconnected them but still the same issue....

4 REPLIES 4

GarrettDS
Community Specialist
Community Specialist

Hey there,
Sorry for the late response, but I wanted to drop in here to help.

I understand that these issues can be confusing but I definitely wanted to stop by and see how I could help.

Just wanted to double check to see if you were still needing help on this? If so, what troubleshooting steps have you tried?

I look forward to hearing from you.

Best regards,
​​​​​​​Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just wanted to see if you still needed help. Please let us know if you have any other questions or concerns.

Best regards,
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey there,
Just checking in to make sure that you saw our response. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day.
Garrett DS

GarrettDS
Community Specialist
Community Specialist

Hey folks,
It looks like we haven't heard back from the OP so I'm going to go ahead and lock the thread. If you have any further questions or concerns, feel free to create a new thread.

Have a great day,
Garrett DS