01-25-2023 08:55 AM
Mu video history stopped on my doorbell and I didnt know until I looked up to see who stole my wreath off door and no history! How do I get history back and how mich
01-25-2023 09:15 AM
Is this a new Google Nest doorbell, and did your free, 30-day Nest Aware subscription expire recently? If so, you can't get that history back.
You can check what Nest Aware subscription applies to your doorbell by going to the doorbell in the Google Home app and selecting Settings | Video | Video history. Select "Video history" and see which option is checked.
01-29-2023 05:04 PM
Hi folks,
Checking in — I just wanted to make sure that you’ve seen MplsCustomer’s response. Let me know if you need more help.
I appreciate the help, MplsCustomer.
Thanks,
JT
02-01-2023 05:46 PM
Hey Acook1,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Regards,
JT
02-02-2023 09:03 PM
Hello there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
I appreciate the help, JT.
Thanks,
Archie