Nest app not showing all cameras

[Mastesan]

Hello,

 I set up all of my cameras in the home app.

I can see them all

i then subscribed to nest aware

I then downloaded the nest app but I can only see my indoor display camera 

please help 

[Chevyz2886]

if they're gen 2 cameras they will not work with nest app.   Only home.   

[EmersonB]

Hello everyone,

@Mastesan thanks for reaching out here in the Community and for sharing with us your concern. Were you able to see what Chevyz2886 has said? He's right on the spot. To confirm, what type of Nest Cameras do you have?

Looking forward to your response.

I appreciate the help, Chevyz2886.

Regards,

Emerson

[MplsCustomer]

@Mastesan 

If you subscribed to Nest Aware, and if all of your cameras are in the same Google Nest "home/structure" on the same Google Account, then the subscription covers all of your cameras.

But I don't understand how you could have installed all of your cameras in the Google Home app, and were then able to see your "indoor display camera" in the Google Nest app. The only cameras you can see in the Google Nest app are those you installed in the Google Nest app.

For cameras that get installed in the Google Nest app, you can view the history provided by your Nest Aware subscription in the Google Nest app. For cameras that get installed in the Google Home app, ou can view the history provided by your Nest Aware subscription in the Google Home app.

[EmersonB]

Hello everyone,

@Mastesan I wanted to follow up and see if you are still in need of any help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

I appreciate the help, MplsCustomer.
 
Thanks,
Emerson

[EmersonB]

Hi Mastesan,

I'm dropping by to ensure that everything is covered here. Also, I wanted to know if you're still in need of assistance. If you have other questions and concerns, feel free to let me know.

Best,
Emerson

[EmersonB]

Hey Mastesan,

Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let us know.

Regards,
Emerson