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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 65984 Views
  • 186 replies
  • 57 kudos

Chromecast

Casting videos and photos from Google photos to Chromecast used to work fine. Now however if I try and cast a video and get one frame of it and it freezes. I have done a reset from Google home on the Chromecast device and I've tried restarting all th...

Find4u by • Community Member
  • 648 Views
  • 3 replies
  • 0 kudos

Can’t view video playback

I use to be able to view the nest history from each of my cameras but now it sometimes works but other times doesn’t. How can I fix it.

KStevens by • Community Member
  • 856 Views
  • 3 replies
  • 0 kudos

Resolved! I deleted my subscription accidentally

Hi there U deleted my subscription accidentally !! How can I get it back . I have one year subscription. I alreade paid Nestaware for the full year and if it is possible to change the subscription to a new Home. If that solve issue.

JALALxv by • Community Member
  • 995 Views
  • 3 replies
  • 0 kudos

How do I talk to customer support?

I haven't had a nest aware subscription for over a year. I just logged into my account now to confirm, and I do not have any nest product or subscriptions. I was just billed today, however from NEST - PALO ALTO and I wanted to talk to someone before ...

paulbrower by • Community Member
  • 20475 Views
  • 1 replies
  • 3 kudos

Can’t vue camera history

May cameras seem to function normal. Notifications, live feeds, etc. but when I try to view history I can see the videos but it seems that when you click the video you want to watch. Sometimes it plays and then something it just sets on the video and...

Jay01 by • Community Member
  • 2566 Views
  • 15 replies
  • 0 kudos

Camera not recording events

My car alarm just went off mysteriously in my drive way with my camera pointed right at it, it took me about 30 seconds to a minute to find my key and turn it off, went out there investigate what cause the alarm and then remembered I could check my c...

Nest aware not recording

I have 2 nest cameras with nest aware but only 1 camera records the footage? How do I get both to record and store the footage?

Jtwood by • Community Member
  • 640 Views
  • 3 replies
  • 0 kudos

payment plan

Need assistance with the simplest payment plan. 

mobetr4 by • Community Member
  • 606 Views
  • 3 replies
  • 0 kudos
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