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Adding a second thermostat

ATG1
Community Member

I have obtained a second thermostat and managed to link it to my account, however it seems to overwrite the controls for hot water. I first set it to control both heating an water, but the water was on constantly - could not turn it off manually on either thermostat or via the app. Second attempt set new thermostat to control heating only, but water permanently off. original thermostat indicating water on, but boiler not responding.  I have removed second thermostat and all is ok.  I would like to have second thermostat  in  lounge.

any suggestions please

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey ATG1,

 

I wanted to follow up and see if I could be of any help. I found an article that could be of use. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hi ATG1,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Markjosephp
Community Specialist
Community Specialist

Hello there,

 

Thanks for lending a hand here, Jake.

 

@ATG1, I'm checking in to make sure that you've seen our response. Please let us know if you have any additional questions or concerns before we lock this thread in 24 hours. 

 

Cheers,

Mark