01-19-2023 04:55 PM
We have a problem with it dropping the temperature on its own. We set it for 70 and it drops to 63-65 on heating.
Any idea how to fix?
01-24-2023 04:36 PM
Hey Cruisnmur,
I’m sorry to hear you’re having trouble with this. No worries, we'll check this out. What type of Nest thermostat do you have? When did the issue start? What other strange symptoms have you experienced since the problem started? Are there any error messages? If so, what are they exactly? What kind of HVAC system do you have (Heat pump, conventional system, etc.)? Do you notice any intervals or specific patterns between these strange behaviors? Also, what country are you located in?
Thanks,
Archie
01-31-2023 02:20 PM
Hey there,
I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
Thanks,
Archie
02-01-2023 08:59 PM
Hello there,
Just checking in to make sure that you've seen our responses. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.
Thanks,
Archie