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Cannot reconnect nest after disconnecting

Nestuser110
Community Member

One of my Nest thermostats disconnected with my Google Home app for about 24 hours. So I tried to disconnect it thinking if I reconnected it, it would regain connection with my Google Home app. But now I cannot get it reconnected with the Google Home app. I’ve even tried to do a factory reset of my Nest thermostat. I also checked to make sure I had the latest version of Google Home app on my device. Any ideas what I should do?

3 REPLIES 3

Jake
Community Specialist
Community Specialist

Hey there,

 

Sorry for the trouble. I wanted to follow up and see if I could be of any help. I found an article with some troubleshooting steps. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further. 

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you are still in need of any help. Please let me know, as I would be happy to assist, and answer any questions you may have.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake