Delete a call name that google calls when there is a problem

[Howardritte5]

Nest calls a name that no longer available to help with an issue and they are annoyed 

[Jenelyn_O]

Hi Howardritte5,

Thanks for reaching out to the Google Nest Community forum.

Could you please tell us more about it? Also, what Nest Thermostat model do you have? 

Best,

Jenelyn

[Jenelyn_O]

Hi there,

I wanted to follow up if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Best,

Jenelyn

[Jenelyn_O]

Hello there,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns, as I'll be locking this thread in 24 hours.

Best,

Jenelyn