Hi @Johnnymolson,
Thanks for reaching out to the community! I'm sorry to hear that your thermostat device is unexpectedly activating 'Echo mode' and changing the temperature in your home. I understand this situation could be tricky, especially if you've already turned off all the smart settings. Don’t worry, help is here!
To proceed, I'll just need some information from your end.
- What type of Nest thermostat do you have? If you're unsure, please check our Help Center article: How to tell which Nest thermostat you have.
- When did the issue start?
- Do you notice any intervals or specific patterns between these strange behaviors?
- Has there been any recent changes or upgrades to your HVAC system?
- Does the issue happen on heating only, cooling only, or both?
Once you're ready with that, I'll be more than happy to provide assistance.
Best regards,
Debora
