08-03-2025 06:38 PM
I've posted here nine years ago. And every now and then I try again. Did anyone resolve this thread.
Exactly the same. Google thinks I use Austin Electric when I have PEC. You'd think after 9 years they'd get it right! Pissed me off today when Google adjusted my thermostat for Austin electric needs. Bunch of socialist commies. Hey Google, get it right!
08-08-2025 03:10 PM
Hi RickAJr,
Thanks for posting in the community. I understand your frustration, especially since you've been trying for nine years to get Google to change the electric company listed for your home. The system continues to show Austin Electric, but your actual provider is PEC, and this issue recently caused your Nest Thermostat to be adjusted incorrectly based on the wrong provider's needs. I'm here to help!
We're always looking for ways to improve and appreciate your feedback as it helps us continue improving our products to meet your needs.
If you need more assistance, please don't hesitate to contact us again.
Regards,
Melany