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Getting out of the Nest Google Home setup mode on my thermostat

PagoBoi
Community Member

Please help, after reset and all…I cannot seem to get out of the ‘Continue Setup in the Google Home App’ message.  What do I do please?  I’ve removed/replaced batteries and turned off our power for the house and nothing, this is also an already installed system and needed to factory reset for a new user.  Any help is appreciated.

1 REPLY 1

sterlinghawk
Community Member

It's not a power issue.  I had the same issue about 6 months ago.  I like using my iPad because I can see better.  I was 1 ft away from the device.  It was doing what you are talking about using the iPad, the same bat channel, etc.  Then I tried my Android phone, and it worked.  Not a surprise since Samsung/Android/Google.