2 weeks ago
The settings on the actual thermostat are not the same has the instructional video. Should I do a factory reset or remove the thermostat and start over with a new setup?? Please advise. Thanks
Glenn Markunas
a week ago
Hi @Glennman48,
Thank you for posting in the community. I understand that you need assistance with the settings of your Nest Thermostat because they are not the same as the instructional video, and it's helpful to know you've already considered a factory reset to start a new setup. I'm happy to assist.
To gather the necessary information, please answer the following questions:
I'll be waiting for your reply.
Best regards,
Derick.