I installed the thermostat in March and it has worked great until this past week. The thermostat is keeping the compressor running after the temperature set point is reached. The fan turns off but compressor continues to run freezing up my coil. If remove the thermostat from the wall the compressor stops. Reinstalling the thermostat will work for a day or so then freeze the coil up again.
Sorry for the late reply, and to hear about the freezing coil. I wanted to follow up and ensure you are good to go. Please let me know if you are still having trouble, or have any questions from here.
I am sorry to hear you are still running into the issue. I would be happy to take a closer look and ensure your system is working properly. Do you mind me asking if you can send a picture of your current wire set up for me to review? Are you seeing any error codes on the device or the app? I did find a helpful article that does provide more details on strange cooling behavior. Please let me know if that helps, and once the picture has been sent, so I can review.
I wanted to follow up and ensure you are good to go. Please let me know if you are still having any trouble from here, as I would be happy to take a closer look and assist you further.
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
