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HUMIDITY READING ACCURACY

MWD1120
Community Member

HUMIDITY READING 30% OFF (HIGHER) FROM TRUSTED SOURCE

THIS JUST POOR TECH OR PROGRAMABLE?

 

3 REPLIES 3

maedacortez
Community Specialist
Community Specialist

Hi MWD1120,

 

Thanks for reaching out. I understand that your Nest Thermostat isn't accurately reading humidity. Don't worry, I'm here to help!

Before we proceed, I'll need to ask a few questions to better understand your situation:

 

  • What type of Nest thermostat do you have?
  • When was the thermostat installed?
  • Where is your thermostat installed? (In a room and on a wall or stand)
  • Do you have other active Nest thermostats? If yes, do they show the same issue?
  • When did this issue start?   
  • How big is the difference between the reading on your Nest thermostat and your thermometer or other thermostats?
  • Have you tried any troubleshooting steps? If yes, please list them.
  • Have there been any recent changes to your HVAC system?
  • Have there been any recent power outages or power issues?

I look forward to your response.

 

Regards,

 

Manuel

 

maedacortez
Community Specialist
Community Specialist

Hi MWD1120,

 

Thanks for reaching out. I understand that your Nest Thermostat isn't accurately reading humidity. Don't worry, I'm here to help!

Before we proceed, I'll need to ask a few questions to better understand your situation:

 

  • What type of Nest thermostat do you have?
  • When was the thermostat installed?
  • Where is your thermostat installed? (In a room and on a wall or stand)
  • Do you have other active Nest thermostats? If yes, do they show the same issue?
  • When did this issue start?   
  • How big is the difference between the reading on your Nest thermostat and your thermometer or other thermostats?
  • Have you tried any troubleshooting steps? If yes, please list them.
  • Have there been any recent changes to your HVAC system?
  • Have there been any recent power outages or power issues?

I look forward to your response.

 

Regards,

 

Manuel

 

Misha71
Community Member

I have a similar issue. I have 2 nest 3d generation thermostats with updated software:

 

Model Display-3.6

Backplate model Backplate-5.4

 

 

Serial no. 09AA01AF47200M44

Updated

Nov 13, 2024, 6:46 PM

 

Device ID CCA7C1000009C9EF

Software

6.2-27

 

 

 

Wi-Fi MAC CCA7C1154781

 

IP 192.168.40.247

Last contact Just now

 

Battery 3.91 volts

and a second one

Model Display-3.4

Backplate model Backplate-5.4

Serial no. 09AA01AC22170KA7

Updated

May 3, 2022, 10:33 PM

Device ID 18B4300000CCF696

Software

6.2-27

Wi-Fi MAC 18B430C5EEB2

IP

192.168.40.146

Last contact Just now

Battery 3.94 volts

both of them show humidity about 10% above the actual humidity in the apartment. 
I just installed those used thermostats and performed factory reset to both of them. 

humidity measurement was the main reason for me to install Nest in my vacation home. 
please advise