Hello StevenDonovan,
Thanks for reaching out to the Google Nest Community Forum. I'm sorry to hear your Heat Link has stopped working. No worries; I'm here to help you.
I'd appreciate your help answering the following questions to gather further details and determine an optimal resolution.
- What type of thermostat do you have? If you're unsure of the model, this article can help: How to tell which Nest thermostat you have.
- What is the color of your Heat Link's light?
- Are you receiving an error message on the thermostat display?
- How long after installation did this issue occur?
Please feel free to share any other details or information you think might be helpful.
Regards,
Daniel
