3 weeks ago
At home I became warm so I manually lowered the temp just a bit but it went into eco mode. I later left home and checked nest app. 16 miles away it showed HOME. The eco temp I set was eco but not the assigned away temperature. I thought once I was away the manual temp would go down to the away temp and not be stuck on the manual eco temp which is too high when away. Thanks in advance for your help.
2 weeks ago
Hi kenroginski,
Thanks for posting and sorry for this situation with the Eco mode feature. No worries, help is here! Please follow the next troubleshooting steps to perform a Reset Auto-Away learning, this should help resolve the issue:
For more troubleshooting steps, you can refer to this article Troubleshoot automatic Eco Temperature for Nest thermostat on a stand.
Regards,
Axel.
2 weeks ago
Is this a automatic boiler plate reply? Should the manual setting remain on after leaving the house? According from what I read on this site it seems that it should.
a week ago
Hi kenroginski,
Thanks for posting! Check if you have enabled the Home/Away Assist, because it can change the temperature on its own, when you leave home and come back. If you want to turn it off, you'll find the steps below:
Please take a look and let me know how that works.
Regards,
Axel.